HOW TO SUBMIT A BILLING INQUIRY
For more information, check the step by step that we leave you in the next section
Step 1: In the search bar...
In the search bar located on the upper right side of the page, enter the SHP Number.
Step 2: Under Do you...
Under Do you have any billing inquiry? Click on the Submit
Step 3: Choose from the menu...
Choose from the menu the reason for your inquiry: Reclass, Reweight, Dimensions change, etc.
Step 4: In the box below...
In the box below, explain the situation, adding as many details as possible.
Step 5: Add your email or...
Add your email or the email of anyone who needs to receive updates about this inquiry. You will receive all updates by email.
Step 6: Upload at least...
Upload at least two documents to support the inquiry.
Step 7: Click the Accept...
Click the Accept